Arefyev A.S., Saveleva N.A., Simonyan A.R., GERBAUD L. —
Application of the Qualitative Research Methodology Grounded Theory in Studying of the Needs of Tourist Destination Stakeholders and Developing Digital Industry Platform
// Theoretical and Applied Economics. – 2022. – ¹ 4.
– P. 1 - 19.
DOI: 10.25136/2409-8647.2022.4.38767
URL: https://en.e-notabene.ru/etc/article_38767.html
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Abstract: The development of digital economy implies not only deep transformation processes for individual enterprises, but also the need for adaptations to new economic conjucture of those stakeholders, who are not ready for full-scale changes in their management and production models. Thus, managing digital transformation of tourist destination require detailed and systematic study of the needs in digitalization and the search for tools for stakeholder's adaptation to new socio-economic conditions. The qualitative research methodology “Grounded theory” is able to provide tools to resolve this problem, which approbation is the main subject of the study. This method allows to form inductively a logical concept that would describe the phenomenon and directly confirm theoretical conclusions in observations. The study resulted in key categories of needs, their interconnections and corresponding digital solutions in form of different modules of digital platform, comined by the central key category - “need to increase the involvement of all stakeholders through a collaborative digital service”. The pilot study conducted according to the proposed methodology confirmed its effectiveness in studying the needs of stakeholders of tourist market and in developing the architecture of a digital industry platform. At the same time, the subsequent prototyping of the proposed digital solutions should be carried out in accordance with the strategy of implementing the industry platform and its integration into the digital ecosystem of the Krasnodar Territory.
Arefyev A.S. —
“Platformization” as a management tool of digital transformation in the sphere of tourism
// Theoretical and Applied Economics. – 2020. – ¹ 3.
– P. 22 - 34.
DOI: 10.25136/2409-8647.2020.3.33237
URL: https://en.e-notabene.ru/etc/article_33237.html
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Abstract: Digital economy is a natural stage of development of economic system, in which the main values of economic actors consist in the knowledge and nonmaterial production. Within scientific literature prevail research of the impact of separate aspects of digital transformation upon the activity of tourism agencies and development of vacation destinations, namely the use of digital booking platforms, augmented reality in museums and exhibitions, as well as the Internet of things. However, interrelation of these vectors of development in the process of digital transformation, as well as the mechanisms of its management applicable to the sphere of tourism and Russian economy are studied insufficiently. The subject of this research is the economy and management of a separate tourism agency and the entire industry. The goal of this work consists in conducting a comprehensive research of Russian and foreign literature on the topic of methodology for managing digital transformation in different economic sectors; as well as determination of distinct characteristic of managing digital transformations in tourism sphere and the factors affecting this process. The author applies comparative analysis of literary sources and experience of managing digital transformation through implementation of digital platforms. The introduction of platform approach in management of digital transformation substantiated the transition towards network service interaction (versus traditional cooperation) as the backbone of the economy. Digital transformation of the entire economic sector requires close collaboration of economic actors within the framework of a region or a country. A conclusion is made the most appropriate model of the development of tourism sector of the economy is the ecosystem of digital platforms. Due to its peculiarities, tourism sphere can become a favorable platform for approbation of management techniques of digital transformation, functionality of regional digital platforms and system integrators.