Abstract: The article is devoted to the study of the influence of artificial intelligence (AI) on modern journalism in the system of digital media communications. Both threats and opportunities introduced by new neural network technologies are under consideration. The article presents the results of a survey conducted among representatives of creative professions, the purpose of which was to find out the attitude to artificial intelligence and its role in their professional activities. The article focuses on the need for further research and regulation of the use of neural network technologies to minimize risks of their use in media communications. To conduct the study, a survey method was chosen that allowed to collect quantitative data on the opinions and perceptions of AI by representatives of the media industry. The scientific novelty of this study lies in the systematic analysis of opinions and perceptions of AI among representatives of professions that receive their main financial income through creative and intellectual work, such as journalism, advertising and public relations, design, music, etc. Unlike most existing studies that focus on the technical aspects of AI, this study focuses on the social and ethical aspects of its application. This allows us to gain a more comprehensive understanding of the role of AI in society and identify key factors influencing its perception.
The practical significance of the study lies in the fact that its results can be used to develop recommendations for integrating AI into various spheres of life, as well as regulating issues of control over the use of neural network technologies in modern society. The results can also help analyze public sentiment and expectations, which will allow making targeted and effective decisions in the development and implementation of AI technologies.

Abstract: The study analyzed the role of online media, social networks and other online platforms in the formation and dissemination of information about the conflict, as well as its impact on the interaction between commercial companies and their customers. The object of the study is the process of mediatization itself, which plays a significant role in corporate conflicts, having a significant impact on public opinion, the image of the company, determining the course and consequences of the conflict. With the development of information technology, digitalization and the spread of the Internet, the mediatization of corporate conflicts is becoming particularly important. The subject of the study is the system of communication practices of a large commercial company during a period of mediatized crisis. Corporate conflict is considered as an important aspect in the decision-making process in the management of the brand and reputation of the organization. The main research methods are: survey – collection and analysis of data from participants in the conflict, as well as a case study method, which allowed us to consider a specific case in detail through analysis of the key problem, factors influencing the conflict and management decisions made. The study of the phenomenon of mediatization of corporate conflicts has revealed new aspects and trends in the development of complexly regulated contradictions in the Internet space. In addition, the impact of mediatization on the reputation management of commercial companies in the context of corporate conflict was studied.
The process of mediatization of corporate conflicts was considered as a multidimensional phenomenon, which includes not only the use of media resources to highlight conflict situations in organizations, but also the transformation of the nature of the conflict itself under the influence of the media.
The results of the study showed that mediatization helps to accelerate the escalation of conflict through the instant dissemination of information. At the same time, well-organized interaction with the media allows companies to control information flows, minimize damage and manage public opinion.