Abstract: The subject of the study is the adaptability of adolescents with different perceptions of the style of family education. The authors investigate the peculiarities of adaptation of young people with different perceptions of the educational practice of parents. The paper presents the results of a study of the manifestation of the adaptive potential of more than 300 adolescents of educational institutions of the Republic of Moldova, Pridnestrovie, in 2021. Special attention is paid to the key indicators of adaptability of modern adolescents. The authors found that almost all the features of adaptation of adolescents are associated with manifestations of closeness and hostility in relationships with parents, as well as inconsistency in adult education. At the same time, the vectors of influence of the educational influences of the father and mother differ.    The novelty of the study lies in the fact that for the first time the peculiarity of the relationship between the indicators of adaptability of adolescents and the specifics of their perception of relations with their mother and father was studied in detail. It is concluded that the factor of closeness with both parents is more associated with high adaptability, while hostility and inconsistency in upbringing in relationships with the mother are associated with a decrease in adaptability. The results of the study can be used in the development of psychological assistance programs for adolescents and recommendations for further preventive, educational and counseling work with their families.

Abstract: The subject of this research is the interaction of psychologists with the callers to psychological support hotline in the conditions of pandemic in Transnistria. The authors explore the peculiarities of communication between specialists and clients of the crisis hotline in the time of large-scale emergency situation. The article describes the experience of organizing and functioning of the open hotline within the regional component in Transnistria during 2020–2021. Special attention is given to structurization of the principles and technologies of the emergency psychological response in the work of psychological support lines under the conditions of the ongoing coronavirus pandemic. The authors determine the peculiarities of rapid diagnostics in the context of counseling over the phone, outline the stages, tasks and specificity of psychological counseling of hotline callers based on the sampling of over 2,000 callers, including 176 adolescents and young men. The novelty of this research consist in determination of the diagnostics and counseling in the work of the psychological support hotline based on the regional specificities features of Transnistria and conflict emotional experiences of its residents. Leaning on the acquired results, the author develops practical recommendations for the hotline specialists of rendering psychological supports in the CIS countries, taking into account changing requests of the citizens in the conditions of crisis and emergency situations. The analysis of the results reveals the nature of appeals of the citizens to hotline and their conflict emotional experiences in the time of COVID-19 pandemic. The conclusion is made that the crucial components in interaction the psychologists and callers to the psychological support hotline in the context of the pandemic in Transnistria are associated with anger, frustration, experiencing loss, depressive states, child-parent relations, and distance learning.