Abstract: The subject of this article is the multitude of conflicts which occur in educational organizations undergoing organizational change. The author defines conflict and organizational changes, drawing attention to the fact that organizational changes are a conflictogenic factor in any organization, including an educational institution, as it causes friction with the employees. Due to this, the necessity of conflict-prevention and academically-substantiated measures of resolving existing conflicts is justified. The methodological basis of this work includes modern approaches to studying social and psychological foundations of conflict in an organization. The article also contains the data acquired from sociological research of conflictness deriving from organizational changes in educational institutions. Over the course of the sociological research the author describes the satisfaction levels regarding the organizational changes, and the level conflict potential. The results allowed the author to reach the conclusion that organizational changes, as a whole, may be a major contributor to conflict in case the employees do not understand, or do not share the goal of such changes.

Abstract: This article is dedicated to the examination of relevant issue in development of Internet communication between the government authorities and citizens in modern Russia. As the example, the authors use the analysis of Internet communications of the municipal authorities of the Meshchansky District of Moscow. The subject of this research is the process of realization of Internet communication between the municipal authorities of the Meshchansky District of Moscow and the citizens. The article reveals the notions of Internet communication, as well as defines the peculiarities of Internet communication between the government and municipal administration and the society. The analysis of the normative legal grounds of administration of Internet communications between the aforementioned subjects, and the modern forms and methods of its realization is being conducted. The main conclusions of this work consist in substantiation of the need to improve the Internet communications between the government and municipal authorities and citizens regarding the provisions of the information openness and establishment of constant feedback system. The scientific novelty lies in the interdisciplinary character of this research, use of sociological methods for examination of the separate aspects of Internet communication between the government administration and citizens.