Abstract: The authors give special attention to the problem of imposition of insurance services on consumers in credit contracts. The inclusion of a borrower into the insurance program together with the conclusion of a credit contract is a wide-spread practice of imposition of a hidden financial burden on a borrower, since such insurance services are fee-based. Banks, which have no right to provide insurance, act as mediators. The authors consider the procedure of conclusion of credit contracts containing the insurance term, and the judicial practice in this field of civil law. The authors use the methods of analysis, abstraction and specification, and define the conditions of effective law enforcement for contestation of credit contracts containing the insurance term. The scientific novelty of the study consists in the proposed ways to solve the problem of illegal imposition of insurance services on a consumer when concluding a credit contract. The authors conclude that the analysis and the proposals, formulated in this paper, can be used for further improvement of the legislation on consumer’ rights and citizens’ rights protection. 

Abstract: In this study the special attention is paid to the problems of illegal collection of fees at the conclusion of credit agreements. Shortcomings of legal regulation and ambiguity of judicial practice has led to legal possibility of bank’s usage of the funds significantly aggravates the situation of the consumer (borrower) at the conclusion of the credit agreement. The authors reviewed the most common types of fees, charged for the conclusion of credit agreements, including a fee for maintaining the loan account, as well as enforcement practice on this category of civil cases. The authors used the methods of analysis, abstraction, concretization, systemic approach, the unity of theory and practice and formal legal method. Scientific novelty of this research consists in the fact that the authors suggest some ways of addressing the problems associated with the illegal collection of fees at the conclusion of credit agreements on the bases of legislation and judicial practice. During the research the authors come to the conclusions that the analysis and offers, developed in this article, can be used in practice for further improvement to the legislation on protection of consumer rights.