Abstract: The subject of the study is the psychological characteristics of the individual, their content and features. The object of the study is the interpersonal relationships that arise between an employee of an operational unit and a citizen in the process of establishing trust. The author examines in detail such aspects of the topic as the emergence and strengthening of neural connections, the peculiarities of the manifestation of a sense of trust and its importance for solving the tasks that face operational investigative activities. The importance of establishing trusting relationships in the process of obtaining the necessary information by the operative and the person of interest to him is noted. Particular attention is paid to the establishment and maintenance of psychological contact between an operative and an object of operational interest, as well as techniques for manipulating the interlocutor using neuro-linguistic programming techniques. The main conclusions of the study are: trust as a moral category is used by operational officers to solve the tasks of operational investigative activities; the foundation of sincere communication and mutual understanding of two personalities is a sense of trust; for the emergence of trusting relationships, it is of great importance to establish and maintain psychological contact in the process of communication between an operative and a citizen by modeling mutual interests and mutual understanding. In the course of establishing trust, neural connections arise. Neurolinguistic programming techniques allow you to establish psychological contact between an operative and a person of interest to him. Neurotechnics are also used to achieve and strengthen trusting relationships.

Keywords: operational Officer, emotions, neural connections, psychological contact, operational and investigative activities, communication, safety, neuro-linguistic programming, trust, emotional state

Abstract: Abstract: the authors viewed the neuro-linguistic programming (NLP) as an important practical sphere of cognitive sciences. According to the authors, NLP is the system of cognitive social practices sharing the same basic ideas and principles. The authors are analyzing the main ideas and laws of NLP.

Keywords: psychology, philosophy, neuro-linguistic programming, cognitive, communication, analysis, science, law, level, social mind