Abstract: The subject of this research is the citizens’ opportunity to exercise their rights via using modern information technologies. The article examines the peculiarities associated with enjoyment of civil rights to social protection. The author carefully analyze the questions of implementation of the Unified State Information System for Social protection and Unified Portal of Public and Municipal Services; their usage potential by the citizens in the area of social protection and development prospects. Special attention is given to implementation of electronic interaction between citizens and social protection bodies of the subjects of Russian Federation. The scientific novelty lies in the comprehensive study of legal issues pertinent to citizens’ exercise of their rights to social protection via using information technologies and systems. Among most significant results obtained in this research is the formulation of proposals on the improvement of current legislation in the area of exercising, as well as the established law enforcement practice.